Shipping Policy

Shipping Policy

Thank you for visiting tiltsmarthome.com. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-3 business days. Orders for custom blinds and roller shades are processed within 1-7 business days. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates

Shipping costs are dependent on order volume. Shipping is free for all orders over $2000.

Shipment confirmation & order tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

Damages

If you received your order damaged, please submit a support ticket HERE

Returns Policy

Our Returns & Refund Policy provides detailed information about options and procedures for returning your order.