Thank you for visiting tiltsmarthome.com. The following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 1-3 business days. Orders for custom blinds and roller shades are processed within 1-7 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping costs are dependent on order volume. Shipping is free for all orders over $2000.
Shipment confirmation & order tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
If you received your order damaged, please submit a support ticket HERE.
Our Returns & Refund Policy provides detailed information about options and procedures for returning your order.